
SHIPPING & RETURNS
Shipping, Returns & Exchanges
1. SHIPPING AND DELIVERY OPTIONS
Domestic Shipping: Standard (3 Business Days) or Express (2 Business Days); Local Delivery (1-3 Business Days) or Local Pick Up (as soon as fulfilled).
2. PROCESSING & FULLFILLMENT
Orders are typically processed within 2-4 business day(s) excluding weekends and public holidays. Payment processing may take longer depending on buyer bank/financial institution.
3. CANCELLATION & REFUNDS POLICY
If you need to cancel your order, please send us an email at info@hdgapparel.com and we will be happy to assist you! Any item that has not yet shipped is eligible for cancellation and a full refund will be issued.
4. RETURN POLICY
Returns and exchanges are accepted within 60 days from the purchase date. Items returned or exchanged must be returned unused and in original condition. In most cases, customers are responsible for return shipping costs. Clearance items are final sale.
5. DELAYED ORDERS
In the case of delayed processing, customers will have the option to cancel their order for a full refund. Shipping
provider delays do not fall under the seller's liability. For delayed orders, please first contact the shipping carrier
for the item's status.
6. DAMAGED ORDERS
HDG Apparel is not liable for lost or damaged products after the order has been placed in the hands of the
shipping carrier. If your product has arrived damaged, reach out to us so that we may assist you in filing a claim
with the shipping provider.